Mohamed Absar

Administered and supported Linux/Unix servers across production and non-production environments, ensuring system availability and reliability. Performed daily Linux administration including user/group management, permissions, file systems, processes, services, and disk management. Monitored CPU, memory, disk utilization, system performance, and server health, troubleshooting issues to maintain system stability. Analyzed system and application logs and resolved issues related to server performance, connectivity, services, and application availability. Managed SSH, FTP/SFTP, cron jobs, and batch processes supporting critical supply chain and business applications. Developed basic Bash/Shell scripts to automate routine administration, monitoring, file processing, and operational tasks. Managed production incidents, service requests, and change activities using ServiceNow/Jira while following ITIL processes and SLA requirements. Coordinated with application, database, network, and infrastructure teams for troubleshooting, root cause analysis, server maintenance, and production support